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Every single one of 123inkjets' products is insured with a 100 percent satisfaction guarantee. If a customer is unhappy with a product, he or she can speak with the company's customer service department and they will take the initiative to resolve the situation with a replacement product or refund of the money paid. The customer service department can be reached in several different ways. First, 123inkjets has a toll free number that can be called during business hours. Complaints or comments can also be received through email or by fax.
Returning products to 123inkjets headquarters is an easy process that simply requires the customer to reship the package to the designated address. In the case of an incorrect product, the company will simply ship the correct product once the incorrect product has made its way back to headquarters. A product that was found unsatisfactory will be exchanged or refunded within 1-2 weeks after the product has been received.
Customer Service Perhaps the company's strongest suite is the customer service policy extended by 123inkjets. It is truly generous and unique. First, they kindly offer customers a wide variety of payment options. Customers can take care of their payment for products. Naturally, they accept all of the major credit card labels, but additionally, they also accept newer forms of payment including Google Checkout and PayPal. Finally, for those still committed to more traditional routes, payments can even be completed by sending a check to the company in the mail. 123inkjets even accepts purchase orders from both governmental and educational groups. This form of purchase will hold as long as the final payment is given to the company within 30 days of the completed purchase order request.
Unlike most other print outfitters, 123inkjets strays away from the most popular brands and products. That is because the company is not concerned about offering the best name, they strive to offer the best products. Often, the biggest names in the business aren't the best. And, the big names typically come with a similarly big price tag. Thus, 123inkjets normally opts for lesser known brands that offer equal or greater benefits compared with the more popular products. Some of the brands that 123inkjets relies on include: Canon, Dell, Epson, CS, Copystar, Telenoram, Toshiba, Neopost, Nec, Okidata, and many more. The most important thing is that the products chosen both the company's performance and price standards.
Discounts Not only does the company only offer the best and least expensive products to its customers, they also offer additional opportunities for even more savings. Customers can sign up for the company newsletter. Included in the site's regular correspondence with supporters about changes in the company and new products, customers will receive limited time specials offerings and deals on select products. The site also publishes other online coupons regularly via other sources. Every now and then, 123inkjets will offer specials directly on their site. It isn't difficult or uncommon to receive excellent deals on the already well-priced products sold by the company.
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